Conditions & Terms

Please read the following terms and conditions.
Dragon Phoenix Wine Consulting is identified as ‘DPWC’ throughout.

1.Only correctly completed and submitted applications forms will be considered. It is the student’s responsibility to ensure that the application form is correct and, where necessary, approved by the student’s employer. Correctly completed applications will be processed on a first come, first served basis.

2.The student’s application does not represent a guaranteed place on any of our WSET courses. Only after payment is received in full by DPWC is the student allotted a place on the designated WSET course subject to the following cancellation policy.

3.Cancellation policy: cancellations up to 21 working days prior to the course start date will be fully refunded. Cancellations 14 days prior to the course start date are liable only to 50% of the refund once course-related and administrative costs have been covered (these include course materials, examination fee and any other related course costs). Cancellations 7 days prior to the course start date are not eligible for any refund whatsoever. All applications for cancellation must be done in writing.

4.If non-attendance of the course is unavoidable due to illness or a personal emergency, DPWC will endeavour to allot the student a place on the next available designated course. However, DPWC cannot guarantee that such a course placement will be found. The usual cancellation policy applies to any future booking.

5.All students must ensure that work commitments do not prevent them from attending their designated WSET course.

6.If a student’s employer is paying for that student’s WSET course, point 2 above applies, i.e. a place will only be allotted once DPWC has received payment for the designated course in full. If the student ceases employment with that company in advance of taking their course, DPWC is in no way liable to refund the original employer. The above cancellation policy applies in all cases.

7.DPWC reserves the right to cancel or postpone any course or examination if there are insufficient numbers of students or for any other reason.